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1. Introduction

Welcome to Salti Clothing Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.salticlothing.com and all purchases made through it.

By accessing our website and making purchases, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. Our Products

2.1 Product Range

Salti Clothing specialises in premium casualwear including:

  • Pants
  • Shirts
  • Sweatshirts
  • Swimwear
  • T-shirts
  • Underwear
  • Vests

2.2 Product Descriptions

We strive for accuracy in product descriptions, colours, and images. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, you may return it under our Returns Policy.

2.3 Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secure. Payment is processed at checkout.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices without notice.

3.4 Order Confirmation

You will receive an order confirmation email. Please review it carefully and contact us immediately at [email protected] if any details are incorrect.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  1. Standard Shipping (£12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
  2. Free Shipping: Available on orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may vary depending on location and customs processing.

4.4 Delivery Issues

Please inspect your order upon delivery. Report any damages or missing items within 48 hours to [email protected].

5. Returns and Exchanges

5.1 Return Policy

You may return or exchange most items within 15 days of receiving your order, provided:

  • Items are in original condition with tags attached
  • Items are unworn and unwashed
  • Original packaging is included where possible

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on underwear and swimwear unless faulty.

5.3 Return Process

To initiate a return or exchange:

  1. Email [email protected] within 15 days of receiving your order
  2. Wait for our Return Merchandise Authorization (RMA) number
  3. Ship items to our returns address with the RMA number clearly visible

Return shipping costs are the customer’s responsibility.

5.4 Refunds

Refunds are processed within 5 business days of receiving returned items. Original shipping costs are non-refundable.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

6.2 Accurate Information

You must provide accurate, current, and complete information during checkout, including shipping details.

6.3 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Interfere with the website’s operation
  • Make fraudulent purchases

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or our licensors’ and is protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

Salti Clothing shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions (except where materially misleading)
  • Customs delays or additional charges for international orders

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions about these Terms or your order:

Email: [email protected]
Postal Address:
Salti Clothing Shop
21 Harrogate Rd
Ripon, GB CH5I 8PT